---
title: "Routing service interuption"
description: "Resolved · affects Route (legacy) · Mar 12, 2022"
base_url: "https://chargetrip.openstatus.dev"
canonical: "https://chargetrip.openstatus.dev/events/report/3489"
homepage_url: "https://www.chargetrip.com"
contact_url: "https://www.chargetrip.com/contact/support"
---

# Routing service interuption

[Status](/.md) › [Events](/events.md) › Routing service interuption

Mar 12, 2022 · 5 years ago · affects: Route (legacy) · 36 minutes

## Updates

### + Resolved — Mar 12, 11:58 AM

affects: Route (legacy) (operational)

This incident has been resolved. Some EcoMovement users might have been affected during this incident. We received an unusual amount of OCPI updates. As a mitigation, we are temporarily disabling real-time OCPI status updates for <40 kWh stations. This does not affect routing performance.

### x Identified — Mar 12, 11:35 AM

affects: Route (legacy) (degraded performance)

The issue has been identified and a fix is being implemented.

### x Investigating — Mar 12, 11:22 AM

affects: Route (legacy) (degraded performance)

We are currently investigating this issue.

---

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