---
title: "Mongo DB outage"
description: "Resolved · affects Station, Route (legacy) · Jan 17, 2024"
base_url: "https://chargetrip.openstatus.dev"
canonical: "https://chargetrip.openstatus.dev/events/report/3485"
homepage_url: "https://www.chargetrip.com"
contact_url: "https://www.chargetrip.com/contact/support"
---

# Mongo DB outage

[Status](/.md) › [Events](/events.md) › Mongo DB outage

Jan 17, 2024 · 3 years ago · affects: Station, Route (legacy) · 12 hours

## Updates

### + Resolved — Jan 18, 7:14 AM

affects: Station (operational), Route (legacy) (operational)

At 01:15 CET MongoDB resolved the problem. We’ve been monitoring the service for the last couple of hours. 

All systems are fully operational.

### x Identified — Jan 17, 6:57 PM

affects: Station (degraded performance), Route (legacy) (degraded performance)

The issue has been identified and a fix is being implemented.

### x Investigating — Jan 17, 6:56 PM

affects: Station (degraded performance), Route (legacy) (degraded performance)

Mongo DB Atlas is currently experiencing an outage which affects the performance of many API services including Chargetrip. 
Read more about the outage here: https://status.mongodb.com/

Chargetrip services that show partial performance issues:
- Routing API
- Station API

We are talking to Mongo support and are monitoring the outage closely.

---

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