---
title: "The routing request failed with a 'not found' status due to a system misconfiguration."
description: "Resolved · Jul 17, 2026"
base_url: "https://chargetrip.openstatus.dev"
canonical: "https://chargetrip.openstatus.dev/events/report/3475"
homepage_url: "https://www.chargetrip.com"
contact_url: "https://www.chargetrip.com/contact/support"
---

# The routing request failed with a 'not found' status due to a system misconfiguration.

[Status](/.md) › [Events](/events.md) › The routing request failed with a 'not found' status due to a system misconfiguration.

Jul 17, 2026 · 3 months ago · 1 minute

## Updates

### + Resolved — Jul 17, 10:46 AM

During the deployment of a new configuration designed to scale the routing engine for truck support, the passenger routing engine was unexpectedly impacted, resulting in 'not_found' errors.

We promptly rolled back the configuration changes, and all routing services have returned to normal operation.

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